ISLAMIC LAW IN THE AGE OF DIGITALIZATION: CHALLENGES OF ONLINE DISPUTE RESOLUTION
As societies become increasingly digitized, legal systems
worldwide are adapting to resolve disputes through virtual
platforms. The digitalization of legal processes has
facilitated an innovative legal practice known as online
dispute resolution (ODR) with the expectation of providing
alternatives to traditional practices by making dispute
resolution more efficient and accessible. Islamic law,
which traditionally emphasizes face-to-face interactions,
community-based dispute resolution, and adherence to
religious principles, faces unique challenges in integrating
ODR. This paper examines the emerging challenges and
opportunities that digitalization presents for the application
of Islamic law, particularly in the context of ODR. This
study explores how concepts such as arbitration, mediation,
and adjudication in Islamic courts can be adapted to the
digital realm while maintaining the integrity of Shariah.
The study analyzes key challenges, including the need to
ensure that digital platforms align with Islamic principles
of justice, transparency, and fairness, as well as addressing
concerns about digital security, identity verification, and
jurisdiction. A qualitative method was employed based on
literature reviews, case studies and expert opinions. It was
found that some of the concepts in ODR were absent in
classical (Islamic jurisprudence). However, findings
suggest ODR can still be utilized as a dispute resolution
mechanism if some adjustments are made within its
framework so that it complies with Islamic jurisprudential
conditions. Therefore, this paper recommends directions for platform designs that respect Islamic legal/ethical
standards. It also identifies several interesting research
opportunities to extend ODR’s potential among Muslims
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